If you get a new device, be sure to disable and then reenable 2FA on your Activision account using a supported authenticator app* on your new device. Only use a backup code when you cannot access your authenticator app (e.g., lost, broken, or new device). IMPORTANT! Backup codes should not be used as the primary way to log in to your account. Since the backup codes are mainly used when you cannot access your authenticator app, we recommend keeping your backup codes somewhere other than on the device with the app. 3 Answers Sorted by: 19 You need backup codes to 'an account' not to Authenticator itself. The backup code is a different code from the one you used to set up 2-factor authentication on your device. Enter your Activision account password, then enter the 6-digit authentication code from the authenticator app (listed under Activision).Īfter setting up 2FA, you will also be given ten backup codes to use if you can't access your authenticator app.īe sure to keep your backup codes somewhere safe but accessible. If you lose the device or otherwise can't access the authenticator app, you'll need the Mailchimp backup code that was given to you when you set up 2-factor authentication.Tap ADD ACCOUNT in the authenticator app.Microsoft Authenticator: Tap the plus (+) sign to add account and select Other for type of account. Google Authenticator: Tap the plus (+) sign and select Scan a QR code. Authy: Select Add Account and Scan QR Code.Open the authenticator app to add your Activision account.If you’ve already confirmed to make other changes to your account, you will not need to confirm again. Next, go to the main menu > settings > time correction for codes. Please note: You will only need to confirm you own an account once per login session. First, launch the Google Authenticator app on your mobile device.Enter the code to confirm you’re the owner of the account.
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